1. How Do I Submit Entries?

Entry is simple. Submission is online and is completed in 4 simple steps:

  1. Register - or log in if you are already a registrant
  2. Fill out the online submission form--remember you can select multiple categories for each entry.
  3. Upload JPEG/PNG and PDF files, as needed
  4. Add to Cart. Then, add more categories or checkout and pay.

Entries may be submitted in more than one category at an additional cost. No additional materials are needed for most categories.

2. Submissions

3. Submission Format

Image File
All images should save as flattened .pdf, .png or .jpg (keep under 4 MB; 1,920 px wide is preferable, 300dpi).

What if I have trouble uploading my images?

First, check that the image does not exceed the maximum size of 4MB and 1,920 px wide, that it is the right format (JPG or PNG) and that the file name contains only letters or numbers. Once you've checked that these things are in order, try to upload your images again. If you're still having trouble, contact our support staff at: info@musehotelawards.com.

Upload video/audio to Vimeo/YouTube/Youku.
Paste the URL link into the URL field.

Entries with audio/video must be submitted with a direct URL that will take judges directly to the work. If password protected, you must provide a username and password for judging purposes. Web videos entered are judged solely on the content provided. Please upload a PDF brief if explanation is required before evaluation of the work.

Interactive Multimedia:

Please provide the direct URL link and any required username or password.

4. Who Is Eligible?

Any luxury hotel is eligible regardless of property size. We seek to honor inspired guest services and experiences that can create lasting memories for all the guests.

5. How Are Muse Hotel Awards Winners Chosen?

Entries are judged at random without comparison to other entries in a category. Submission is evaluated on criteria determined by the competition requirements (see Judging Criteria).

To ensure high standards of high quality, a category may have multiple winners or no winners. Work is critiqued rated by consensus with the panel-faq of judges determining a rating on a scale of 100 points. Winners with a score between 85 and 100 points are Regal Winners. Entries with a score between 60 and 84 points are Royal Winners.

6. What Are the Entry Fees & Deadlines?

The entry fee and a 3-night complimentary voucher are required for entry to the Hotel Awards. The fee covers the extensive global marketing and exposure we provide to winners throughout the year, with the 3-night room voucher being reserved for conducting site inspections. Though encouraged, the latter is not a requirement for you to enter the competition.

The Early Bird entry fee is from $550 with two categories included. If an entry submits in more than two categories, an additional entry fee for each category is required. Fees are non-refundable. Withdrawn entries (whether withdrawn by entrant or by the MUSE Awards for entrant's noncompliance with the entry rules) will NOT be refunded.

7. Levels of Winning and Number of Winning Entries

What are the levels of winning and how many awards are given in the Muse Hotel Awards competition?

    Each year, the Muse Hotel Awards honor the best in hotel and travel industries from around the globe, while you give us a glimpse of the best the luxury hotel industry can offer. Winners receive

  • One professionally designed certificate commemorating the winning entry, which includes entry title, entering company/winners' name and category. Decal will be affixed indicating the level of win.
  • In addition to the complimentary certificates, Regal and Royal Muse winners may purchase beautiful Muse Hotel Awards statuettes, and/or additional customized certificates. Limited Edition & While Stocks Last.
  • A press release template to be sent to major industry outlets
  • Professionally designed icons for use on websites, email signatures, etc.
  • Regal and Royal Muse winners receive social media mention by Muse Hotel Awards and our media partner: Muse.World.

8. Judging Criteria

Entries are judged at random, without comparison to other entries in a category. Judging is blind. All entrant information is removed from entries to prevent bias/conflict of interest. Judges score on a scale of 1-100, based on the hotel’s luxury experience, excellence, uniqueness, reputation, brand awareness, and personalization. What we most look for is the flair, character and feel of an experience that makes it unique.

9. Trophy/Statuette & Certificate Shipping Time

All winner awards are custom-made and ship directly from the manufacturer. Please allow 14-18 weeks for the delivery of statuettes and certificates. Shipping time may be longer during off-season. You may  order your statuettes from our online store once winners are announced.

10.Who Are the Juries?

The reputation of the Muse Hotel Awards competition depends in large part on the high caliber of the juries that convene each year to review submissions. International Awards Associates(IAA) seeks to assemble juries that represent the breadth of the profession, including private, public, institutional, and academic practice, embodying diversity in professional experience, geography, gender and ethnicity.

11. The Muse Hotel Awards Sponsors?

This awards program is conducted by International Awards Associates (IAA). IAA is not tied to any advertiser, magazine, trade association, ad club or other outside influence.

The IAA is an independent, international organization focused on creating a community of creativity, effectiveness and excellence. It conducts impartial, 'blind' judged competitions and, once completed, it recognizes, celebrates and promotes creative, effective and marketing excellence in those winning companies and individuals.

Its judging process is designed to be impartial and free from outside influences by withholding both the names of the judges on its panel-faqs as well as the contestant's names throughout the entire evaluation process. Both judge and contestant names are withheld until after all award winning entries are selected.This anonymity shelters all involved from any vested interest which may attempt to influence the judges' opinions or the judging process.

12. What do the winners receive?

Each year, the Muse Hotel Awards honor the best in hotel and travel industries from around the globe, while you give us a glimpse of the best the luxury hotel industry can offer. Winners receive:

The number of awards presented by Muse Hotel Awards are determined by the number of submissions in a given category, the scoring range and the number of tie scores.

13. Why must winners' trophies be purchased?

The Muse Hotel Awards' mission is to recognize outstanding creativity in firms that otherwise are overshadowed by large firms' budgets which dominate most other marketing communications competitions. We also want to encourage more aspiring hoteliers and hospitality newcomers to enter and compete, gaining valuable experience before entering the world of hospitality.

The Muse Hotel Awards maintains affordable entry fees (the lowest in the marketing awards industry) to allow start-ups, one-person firms and young people the opportunity to enter, as well as firms from countries where the exchange rate or the economic conditions would otherwise make entering impossible.

If an entrant is recognized as a winner, there will be no additional fees. Unlike other awards program that charges acceptance fee, once you have won, you won; there is no additional fee.

If a winner decides they want a statuette, the Muse Hotel Awards makes them available for purchase, allowing you to order from its manufacturer. This offering process allows the Awards to maintain low entry fees and prevent non-winners' subsidy of winners.

Some winners can choose not to receive a physical memento as well. Their priority is the prestige of recognition and the exposure that comes with it. Others choose to order statuettes and/or certificates for individuals on their creative team as well as their client. It's all up to the winners!

14. Entry Terms and Conditions

MUSE Hotel Awards assumes all entries are original and the entrant either owns the submission or has permission from a client or other appropriate party to enter the work, with all rights granted therein. In the event that an entrant without such rights submits a site, the entrant will not be eligible for the competition. The MUSE Hotel Awards are not liable for any copyright infringement on the part of the entrant.

Submission of any entry acknowledges the right of MUSE Hotel Awards to use it for exhibition and publication in any medium, however work entered into the competition can remain private upon written request from the entrant.

Timely submission of an entry meeting the eligibility requirements and payment of the entry fee as stated herein ensures that an entrant's work will be reviewed and considered for recognition. No other representation or warranty is made by MUSE Hotel Awards concerning entries and all implied warranties are hereby expressly disclaimed.

If an entrant's submission receives an award, the manner and details of announcing such nomination and award is strictly within the discretion of MUSE Hotel Awards. Entrant understands that all awards may not be given or publicized in the same manner or form.

15. Refund Policy

Once submitted, entry fees are not refundable.

You may request a refund for your transaction prior to it being sent to the manufacturer for processing and fulfillment. Please send an email to orders@iaaawads.org to confirm eligibility of refund. Once confirmed, refunds will be processed within 7-14 business days of approval. We will notify you via email once your refund is processed.